Reference

What Our Legal Terms Mean for Your Account

antom138 operates under terms that define how your account, wallet activity, and access rights work — availability depends on local law and is subject to eligible regions in Indonesia.

Account Rights & ObligationsDANA, OVO, GoPay Wallet PolicyData Handling & RetentionRegional Eligibility ConditionsContact & Dispute Paths
antom138 What Our Legal Terms Mean for Your Account
HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

antom138 applies several practical safeguards to how your account and personal data are managed. Knowing what we collect, how long we keep it, and how you can act on it gives you a clearer picture of what the legal framework actually means day to day.

Data Handling

We collect only what is needed to operate your account — identity verification details, wallet transaction references from DANA, OVO, or GoPay, and session data for security purposes.

Cookie Policy

Cookies are used to keep your session active, remember wallet preference settings, and support fraud detection. You can manage non-essential cookies through your browser settings at any time.

Account Security

Login access uses OTP verification tied to your registered contact. If you notice an unrecognised login attempt, contact support immediately so we can place a temporary hold on your account.

Retention and Requests

Account data is retained for the period required under applicable rules. You may request a summary of what we hold, ask for corrections, or raise an objection through our support email channel.

LEGAL CONTACT PATHS

Reach Us About a Policy or Account Matter

If you need to raise a legal query, request data access, or dispute an account decision, our support team handles these through dedicated channels. We aim to acknowledge policy-related requests within one business day. Provide your registered account details when you reach out so we can locate your record and respond accurately.

Team online

Live Chat Support

Open the chat window from your account dashboard to submit a policy or data query directly. Have your registered email and wallet reference ready for faster handling.

Email Policy Requests

Send a written request to our support email for data access, account review appeals, or formal complaints. Include your account ID and the specific policy matter you are raising.

Account Help Centre

The Help Centre within your account area covers common policy questions around wallet use, verification steps, and eligibility conditions — a useful first stop before escalating.

Frequently Asked Questions About Our Legal Terms

These questions cover the areas we hear about most when it comes to account rights, data access, and how our terms apply to wallet activity and regional eligibility in Indonesia.

These terms apply to anyone who opens an account and uses the platform where local law permits. Eligibility is the account holder's responsibility to confirm before registering.

Send a written request to our support email with your account ID. We will locate your record and provide a data summary within the timeframe set out in our retention policy.

You can submit a deletion request through email support. We will process it subject to any legal retention obligations — some data may need to be kept for a defined period before removal.

Yes. Our terms govern how wallet transactions are recorded and handled on our side. Each wallet provider — DANA, OVO, GoPay — also has its own separate service conditions that apply independently.

We notify you through your registered contact before any material change takes effect. Continuing to use the account after the stated effective date means you have accepted the updated terms.

Use the email support channel and include your account ID, the decision you are disputing, and any relevant reference numbers. We acknowledge policy complaints within one business day of receipt.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.